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Introduction

Welcome to the L2 Support Tools & Documentation portal. This site provides access to all internal documentation and tools for our Level 2 Support team.

What You'll Find Here​

This portal is divided into two main sections:

Documentation​

The Documentation section contains all internal documentation for the L2 Support team. This includes:

  • Troubleshooting guides
  • Process documentation
  • Best practices
  • Reference materials

All documentation follows a standardized format to ensure consistency and ease of use.

Tools​

The Tools section provides access to various internal tools that help the L2 Support team perform their duties more efficiently. These tools are organized by category and include:

  • File manipulation tools
  • Analysis tools
  • Documentation tools
  • JavaScript tools
  • Microphone tools
  • Networking tools
  • Personal tools
  • Security tools

How to Use This Portal​

  • Navigation: Use the sidebar on the left to navigate through the documentation.
  • Search: Use the search bar at the top to find specific information.
  • Tools: Access tools through the Tools link in the top navigation bar.

Contributing​

If you'd like to contribute to the documentation or suggest improvements to the tools, please follow the contribution guidelines in the README.md file of the repository.

Getting Help​

If you need help using this portal or have questions about the documentation or tools, please contact the L2 Support Team Lead.